Payment of shipment costs
During warranty: Hasselblad pays one way, Partner pays one way.
Outside warranty: Partner pays both ways.
DOA and re-repair: Hasselblad pays both ways.
Upgrades: Hasselblad pays one way, Partner pays one way.
Shipment addresses
Scanners, digital backs, integrated cameras where Hasselblad Tech Support specifies that the product needs to be sent to Copenhagen:
Hasselblad A/S
Hejrevej 30
DK-2400 Copenhagen NV
Denmark
NOTE: Instructions in the e-mail from Hasselblad confirming the RMA-number regarding labelling and list of content must be respected.
Cameras, lenses, and accessories of the H, V, and X product series must be sent to Gothenburg:
Hassselblad AB
Utveklingsgatan 2
S-417 55 Gothenburg
Sweden
Att: Service